Dr. Butler is always a good listener and is attentive to the concerns being expressed. She is empathic but remains objective to help clarify the sequence of events and contributing factors. As a clinician, she brings important insights that allow providers to feel at ease as they discuss their concerns and vulnerabilities. She offers a new lens to students in all of the health professions so they can understand how errors occur and how we can make systems safer. Shawna can provide education related to event investigation, root cause analysis. She offers clarity about the process for evaluating adverse events while supporting patients and providers involved in these events.

Dr. Butler is a dedicated and hardworking, compassionate professional. It has been a pleasure to work with her. She is open to ideas, listens intently and is discriminating when looking at evidence that impacts a problem. Her work is very thorough, and she is timely with deadlines. I wholeheartedly endorse the work of Dr. Butler as she pushes established boundaries for the betterment of patients, nurses and systems.

Working with Shawna is a wonderfully professional, yet personal experience. Her knowledge and insight, with her background as a nurse (she has that unique compassion and empathy so tied to the profession), creates a valued experience that produces results. Don’t miss out on the unique opportunity and understanding of nursing and law, and the unique data knowledge of compliance and regulatory environment.